Satisfaction or your money back
The main characteristics of each item are detailed in the «specification» sheet. The Client is duly informed that the pictures and colors of the proposed items might differ from the reality depending on the internet navigator or screen.
The client benefits with a 15-day inspection delay (from shipment date) to return any item and obtain a reimbursement. This delay included the 7-day legal inspection period as for articles L121-20 and following from the Consumption Code.
The item will need to be returned in absolute mint resalable condition, in its genuine packaging and showing all original labels. The item will be returned to the following address:
ZEADES Monte-Carlo
E-shop Customer Service
9 av. Albert II
MC 98000 Monte-Carlo
Principality of Monaco
The returned item will be reimbursed to the Client in a maximum delay of 30 days from the day of the reception of the return. It is the responsibility of the Client to duly keep any invoice or receipt confirming the effective return of the product (Post Office, others…)
The reimbursement will be effected via bank transfer to the account from which the payment was initially made (excluding shipment expenses).
To exchange an item, the Client will contact our Customer Service, which will indicate the procedure to follow. Our Customer Service can be contacted from Monday to Friday at the following opening hours (10:00 to 17:30) or via email: info@zeades.com
It is the responsibility of the Client to duly keep any invoice or receipt confirming the effective return of the product (Post Office, DHL, others…) The reimbursement will be effected via bank transfer to the account from which the payment was initially made (excluding shipment expenses).
To exchange an item, the Client will contact our Customer Service, which will indicate the procedure to follow. Our Customer Service can be contacted by phone
+377 97 77 78 17 or via email:
info@zeades.com
